If you are unhappy with our products, we’re here to help!

If you have experienced any product issues, usage issues or believe the product you have purchased is faulty, we kindly ask you to please return the product to the store you purchased it from for a return/exchange. Please note each of our stockists has their own individual return or exchange policy. If you would like to know your local stockist’s returns policy, please contact them directly.

If you would like to contact us directly about a return, please feel free to complete the below form. Our dedicated support team will contact you as soon as possible to help!

READ OUR FREQUENTLY ASKED QUESTIONS

If you are after advice on a product, product or technical information or help in finding the right tool for the job, read through our Frequently Asked Questions to find your answer quickly. If your question is not answered here, please feel free to contact us via our contact us form and our dedicated team will get back to you!