Frequently Asked questions

If you are after advice on a product, product or technical information or help in finding the right tool for the job, read through our Frequently Asked Questions below to find your answer quickly.

Diarex is a leader in high quality, reliable stone and tile tools in Australia. The Diarex brand was form through a strategic partnership between the leading suppliers of stone and tile tools and equipment from around the globe. This partnership of leading suppliers is known as the Diarex Group.

Consisting of companies from Australia, Germany, USA, Canada and New Zealand, the Diarex Group works closely together to develop the tools and equipment that will drive the Australia stone and tiling industry. With each company renowned in their respective industries and fields, the Diarex Group aims to provide high quality products that redefine the stone industry globally. 

Diarex is proud to be a part of the Diarex group, as well as, be associated with supplying leading stone and tiling tool brands into the Australia market. Through our strategic partnerships, Diarex is able to offer an exclusive range of trusted, reliable and high quality tools and equipment in Australia and New Zealand.

The Diarex brand and our associated brands are global leaders in stone and tile tools. Our range includes diamond tools, adhesives, care products, restoration products, power tools, levelling systems and handling equipment.

Our brands include Diarex, Galeski, Grabo, Integra Adhesives, Lithofin, Manta, Montolit, StoneLux, Superior, Tenax & Tuscan.

You can find your local Diarex stockist using our online interactive map

You can search your local area via our interactive map to find your local stockist of Diarex and our associated brands. You can identify which brands your local stockist stocks through the logos on their map listing. Please contact this store directly to check individual product availability and stock availability.

If you are unhappy with our products, we’re here to help!

If you have experienced any product issues, usage issues or believe the product you have purchased is faulty, we kindly ask you to please return the product to the store you purchased it from for a return/exchange. Please note each of our stockists has their own individual return or exchange policy. If you would like to know your local stockist’s returns policy, please contact them directly.

If you would like to contact us directly about a return, please visit this page and complete the online form. Our dedicated support team will contact you as soon as possible to help!

If you would like to become a reseller/stockist of any of our products, please complete the form on this page.

If you have a question about a product or a product you have purchased, you can visit our contact page and complete an online enquiry.

Our dedicated team can help you with any enquiry or question you have about our products or our brands. 

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If your question is not answered here, please feel free to contact us via our contact us form and our dedicated team will get back to you!

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